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Have a question, feedback, or a new style idea? We are here to help.

Send Us a Message

The easiest way to reach our team is by email. We read every message and aim to reply within 24 to 48 hours on business days.

Direct Email

hello@fontaly.com

For suggestions, bug reports, and partnership inquiries.

How We Can Help

We welcome all kinds of feedback and questions from creators, designers, and developers. Feel free to get in touch if you have a favorite Unicode aesthetic you would love to see added, need to report a display bug on a specific device or social app, or have inquiries regarding collaborations, privacy, and site policies. Every note is read directly by our team.

Helpful Details for Faster Support

To help our team investigate and resolve your question as quickly as possible, consider including a few key details in your message. Sharing your device model, operating system, and browser version helps us reproduce any visual or copying issues.

It is also very helpful to mention the specific app or platform where you noticed the problem (such as an Instagram bio, Discord username, or TikTok caption), along with the font style name or a short snippet of the text you were converting.

Response Times and Availability

Our team reviews incoming messages Monday through Friday between 9:00 AM and 6:00 PM UTC. Most inquiries receive a direct response within 24 to 48 business hours. If you reach out over the weekend or during major holidays, we will get back to you on the next business day.

Every message is handled directly by our engineering and design team. We take time to review your suggestions and test reported issues across multiple browsers and operating systems.

Your Privacy When Reaching Out

We respect your personal privacy. When you email us, your name, email address, and message contents are used strictly to answer your question and provide support. We never share, sell, or rent your contact information to third parties, and we never add support contacts to marketing newsletters or advertising lists.

Need an instant answer?

Check our comprehensive FAQ guide for immediate answers on Unicode characters, compatibility, and privacy.

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Last updated: November 2026